Conditions of Use


Whilst Vivace Music does take reasonable care in creating the information on this website, this website and its contents may contain errors, faults and inaccuracies, and may not be complete or current. Vivace Music aim to keep all prices and information on our site up to date at all times, however prices, availability and product descriptions can change quickly and inaccuracies will occur from time to time. We ask for your understanding when inaccuracies or errors do occur. We will not be responsible for and will not be liable for any errors in product details, descriptions or specifications, services, prices, related graphics or any other content contained on the website. All prices are subject to change without notice.

Accordingly, use of this website is entirely at your own risk, and we make no representation or warranty of any kind, express or implied, as to the operation of this website, or as to the information, content, materials, suppliers or products included on this website.

To the extent that this website might contain links to websites operated by third parties, we have not endorsed or approved such other websites, or the information and materials on those websites.

Subject only to any responsibility or liability implied by law which cannot be excluded, we are not liable to you for any losses, damages, liabilities, claims and expenses whatsoever relating to or arising out of information, materials or services provided on or through our website, and where any responsibility or liability cannot by law be excluded, our liability is limited, to the extent possible, to the supply of the goods or services again, the repair of goods, or the payment of the costs of having the goods or services repaired or supplied again.

Every effort is made to keep the website operating and running smoothly, however we take no responsibility for and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

No-Warranty Items

There is No Warranty on the following musical accessories due to the wear and tear through usage. Breakages through application of incorrect tension and playing technique can occur with most of these items:

  1. Strings for Guitar, Bass and Stringed instruments such as Violin, Viola, Cello etc.
  2. Stringed Instrument Bows
  3. String Instrument Tailpiece with inbuilt tuners
  4. Violin and Viola Shoulder Rests
  5. Drum Sticks
  6. Drum Cymbals
  7. Mallets
  8. Mechanical Metronomes
  9. Woodwind Reeds
  10. Batteries

For copy right act, No Refund and Exchange available for Print Music.

Warranties for Musical Instruments

All our products are covered by factory warranties. The terms and conditions vary from brand to brand. Warranty is only available for Australian customers.

In-store pricing

We do not guarantee to match our website prices on products for sale on our shop floor. This is necessary due to the cost of receiving, handling, storing and displaying products, as well as allowing you to physically try and test the product before purchase.


All prices are listed on our website in Australian dollars (AUD), including GST (inc GST).

Cancellation of Layby and deposit

A cancellational fee of 20% will apply on deposits and Lay By payments.

Vivace Music reserve the right to refuse a refund for change of mind.

Thank you for Your Attention, Vivace Music