New Piano Service & Tuning

Buying a piano is a fantastic investment for yourself and your family.​

Buying a new piano from Vivace Buying a piano is a fantastic investment for yourself and your family. However, good quality pianos are expensive and finding the right one can seem difficult. At Vivace we offer variety pianos right from the basic student model to the professional and sleek full size Grand Piano. Our friendly, knowledgeable staff are well prepared to help you find the piano that is just right for you.

How Vivace prepares our new pianos

A high quality piano that is maintained properly and stored well is an excellent investment. Not only is the quality of the piano manufacturer important, so is the pre-sale care of the piano. Our highly qualified, Yamaha authorized technicians prepare each piano before and after sale to maintain the tone and touch of the instrument. These two important elements are explained below:

Tone – The inside of a piano should be maintained to ensure a consistent tone quality. A piano should have clear treble tones, warm mid-register and rich bass tones. By checking and adjusting carefully the tightness of the piano strings and solidity of the hammer mechanisms our technicians maintain the high quality Yamaha tone.

Touch – The keys on a piano must respond sensitively and instantly to the player’s touch on the keys. By regulating the travel distance between hammer and string, our technicians ensure a consistent touch throughout the range. All piano players must have a piano with consistent touch to be successful.

After the piano has been prepared and regulated, it is then tuned. Tuning a piano is regularly is important because it maintains the condition of the tuning pins, prolonging the life of the piano and ensuring that it depreciates in value at a slower rate than an un-tuned piano.

The Vivace Care

Pre-installation service – Our pianos are prepared by authorized professional Yamaha piano technicians to ensure that the tone and touch of the piano are at a professional standard.

In house tuning service – All pianos should be tuned if they have been moved to a new environment. After the piano has been delivered to the customer’s house we offer a complimentary piano tuning to ensure the best possible performance.

Moving the Pianos – Vivace uses only the best and most reliable piano removalists to guarantee that all pianos we sell are transported correctly and with the greatest care.

Piano Accessories – Every piano sold by Vivace comes with a matching piano stool (RRP $299), and piano cleaning accessories at no extra cost.

Piano Limited Warranty – 12 years factory warranty for all new Kawai piano purchase; 10 years factory warranty for all new Yamaha piano purchase.

Our Experienced Piano Technicians

We would like to introduce one of our friendly piano technicians for Vivace Music, Steve Quinlivan. Steve received his tuning qualification at the Sydney Conservatorium of Music by Yamaha’s most senior technician, Yoji Suzuki in 1975-6. Steve has been employed to tune pianos for many shows in the Twin Towns Services Club since 1979. He also tunes pianos for events in hotels such as Jupiters Casino, Sheraton Mirage Hotel, Versace Hotel, and many others. Not only that, he is also appointed as a piano tuner for Southport school. Since 1992, he has been tuning pianos for Vivace Music, servicing shop pianos, the Vivace school pianos, and looking after our customers’ in-house pianos. Steve is highly recommended throughout Queensland.